Contract Holder

A contract holder is the individual or organization that owns and controls an insurance policy. The contract holder is responsible for maintaining the policy, paying premiums, and making decisions related to coverage, renewals, and beneficiary designations. In most cases, the contract holder is also the insured person, but in group insurance, the employer or plan sponsor acts as the contract holder on behalf of all covered members.

The contract holder has the legal right to modify, cancel, or renew the policy, as well as to request policy documents or make administrative changes. They are also the main point of contact for the insurer regarding updates, billing, or changes to the terms of coverage. For group benefits, employees receive a certificate of insurance summarizing their coverage, while the employer, as the contract holder, retains the full master policy.

Example:

If an employer purchases a group health plan for its staff through an insurance provider, the employer is the contract holder. Each employee receives a certificate of insurance outlining their benefits under the employer’s master contract.

What to Watch For:

Confirm who the contract holder is when dealing with a group plan, as only the holder can authorize major changes to the policy. For individual plans, ensure your contact information and payment details remain current to avoid missed renewal notices or premium payments. Keep a copy of your policy and all amendments, as the contract holder is responsible for record keeping.

Still have questions?

View the complete FAQ or Contact us

Ready?
Let's find you a plan

Let us take care of getting you and your family covered.